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Description
Job Title: Teller
Department: Sacramento, CA
Location: Sacramento, CA
Salary Band: A
Reports To: As determined in Market
FLSA Status: Non Exempt
Hours: Part Time (approximately 10-12 hours per week; Tuesdays & Thursdays 11:30 am - 2:30 pm, Fridays 11:30 am - 3:30 pm)
Summary:
This position is the main focal point upon customers entering our banking offices. Our tellers serve clients from a teller station in a courteous and professional manner by processing a variety of customer transactions accurately and adhering to established security safeguards, identification procedures and all other processes and procedures. As a teller, you must meet our Teller standards including balancing daily with minimal differences and participating in all required training sessions for compliance.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.
Cashes checks and pays out money after verification of signatures and customer balances.
Enters customers' transactions into computer to record transactions, and issues computer generated receipts.
Places hold on accounts for uncollected funds.
Places orders for daily supply of cash, and counts incoming cash.
Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen.
Explains, promotes, or sells products or services such as travelers’ checks, savings bonds, money orders, cashier's checks, etc.
Opens new accounts, if applicable in respective market.
Removes deposits from automated teller machines and night depository; balances and processes.
Accepts loan payments.
Assists with operational duties including opening and closing facility under dual control.
Performs other duties as assigned.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Required Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High School Diploma or GED required
Computer keyboard or data entry experience
Exceptional customer relations skills
Ability to work as a team member
Must be able to work a flexible schedule and may be required to work on occasional Saturday
Strong attention to detail and accuracy
Preferred Qualifications:
Prior cash handling and sales experience
Prior customer service background
Spanish speaking a plus, but not required
Compliance:
Ensures compliance with all state and federal regulations and internal company policies, including but not limited to Anti-Money Laundering, Fair Lending, Truth In Lending, Privacy, and Anti-Discrimination, to the extent each applies to current job responsibilities.
Required Personal Characteristics:
Possesses the ability and intent to align all business decisions with the Guiding Philosophy and our Core Values and Beliefs.
Education and/or Experience:
High school diploma or general education degree (GED).
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